Introducing a new process: Go all in, use WhatsApp, and chase consistency.

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James Russell’s advice from the Clarity Focus Momentum Team Sessions for introducing a new process (like end-of-day reports): Go all in. Implement the new standard tomorrow, the old way is turned off. Use simple, existing tech like a WhatsApp group to keep friction low and compliance high. You’ll need to chase, but consistency is key to making the new standard stick. #BusinessProcess #Standardization #TeamComms #WhatsAppTips #CFMSessions

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