Guild's Support Team Achieves 4.8/5 CSAT with Sierra AI

This title was summarized by AI from the post below.

Guild serves working adults balancing jobs, caregiving, and education. Their support team achieves 4.8/5 CSAT — and their Sierra AI agent matches it. COO Jonathan Marek shares how they're scaling across 20+ languages https://lnkd.in/ghytVvca

The interesting part isn't that the AI agent works. It's that it works consistently. 4.8/5 across 20+ languages means Guild solved for governed deployment, not just capability. That's the unlock most teams miss consistency under complexity.

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