AI Boosts Productivity, But May Lead to Burnout

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By helping us be more productive, AI is going to give us more downtime, which we can use to unplug and recharge or for tasks requiring more creativity and deep focus. At least that was the promise. But now the LLM rubber is hitting the organizational road, and a fascinating new study published in “Harvard Business Review” shows that the reality is…complex.    Researchers from the University of California, Berkeley spent eight months studying the work habits of 200 tech company employees. What they found was that AI allowed the employees to do more work — and that’s exactly what they did. The problem was the work both accelerated in pace and expanded in time, bleeding into lunch and evenings and blurring “boundaries between work and non-work.” Also remarkable: the employees did this without being asked to. Because AI made work more doable, the employees did more. In other words, “AI makes it easier to do more — but harder to stop,” the authors write. “What looks like higher productivity in the short run can mask silent workload creep,” which in turn can lead to “cognitive fatigue, burnout, and weakened decision-making.”   What it shows is that AI adoption isn’t enough, nor is asking employees to self-regulate. Instead, the authors call for leaders to institute an “AI practice,” a set of norms and standards for how to use AI.    The rise of AI is coming at a time in which brain health is moving to the center of our conversation about health. The study is a lesson that as we outsource more and more cognitive tasks to AI, we need to take intentional steps to protect our brain health. I'd love to know: How has AI impacted your workload? Let me know in the comments. 

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Arianna Huffington,𝑨𝑰 𝒑𝒓𝒐𝒎𝒊𝒔𝒆𝒅 𝒖𝒔 𝒕𝒊𝒎𝒆 𝒕𝒐 𝒓𝒆𝒄𝒉𝒂𝒓𝒈𝒆. 𝑰𝒏𝒔𝒕𝒆𝒂𝒅, 𝒊𝒕 𝒃𝒍𝒖𝒓𝒓𝒆𝒅 𝒕𝒉𝒆 𝒍𝒊𝒏𝒆 𝒃𝒆𝒕𝒘𝒆𝒆𝒏 𝒘𝒐𝒓𝒌 𝒂𝒏𝒅 𝒓𝒆𝒔𝒕. 𝑻𝒓𝒖𝒆 𝒑𝒓𝒐𝒈𝒓𝒆𝒔𝒔 𝒘𝒊𝒍𝒍 𝒄𝒐𝒎𝒆 𝒏𝒐𝒕 𝒇𝒓𝒐𝒎 𝒇𝒂𝒔𝒕𝒆𝒓 𝒕𝒂𝒔𝒌𝒔, 𝒃𝒖𝒕 𝒇𝒓𝒐𝒎 𝒉𝒆𝒂𝒍𝒕𝒉𝒊𝒆𝒓 𝒑𝒓𝒂𝒄𝒕𝒊𝒄𝒆𝒔.

I am reminded of the drunken promises in the 1980s of how the personal computer was going to make work and life so much easier. One of my companies has to use nearly 20 apps to function, at a cost of $12,000/year. Wake up, people. Slave drivers never went away; they pivoted. Until we stop allowing ourselves to be driven in to the ground by a sick relationship to "productivity" and the wealth hoarders behind it, they will gladly let it go on and on.

I feel that there are still a number of leaders in authority that haven't grasped what AI is really about. I had a leader tell us all last month how there are a number of people who will be repalced by AI. I stated that people aren't being replaced by AI, they are being replaced by the people using AI. As for me, I do feel a sense of satisfaction at the end of the day. I have gotten more done, and I feel that I'm making more of a contribution.

Every time I use AI to supposedly enhance my work product, it fails in comparison - so far, I'm better without it - a trend that I believe will continue.

Busyness is a built-in fault in bureaucratic organisations where managers want more for more's sake. AI-native businesses will be ground-up, outcome-focused because they won't start as a bureaucracy; they will start with a blank slate. Think internet-based businesses vs. brick-and-mortar.

I have constant sciatic pain, for over 10 years running my own medium sized enterprise, I can never sit still without pain. AI changed my way of doing business and the way I enjoy working. I could not finish literally ALL my work in 3 hours. What was usually 6-7 hours. I also became smarter by a million years over, putting together charts and creating infographics to achieve the communications to my stakeholders. I cannot thank the machines enough for this time bending solutions they help us with. :-)

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