You know your retention could be better... But you don't know WHERE to start. Is it your email frequency? Your timing? Your segmentation? Your messaging? You have a dozen things that could be optimized. So you optimize nothing. Meanwhile, you're bleeding 2-5% of potential LTV every year. Here's the thing: Most retention problems aren't complicated to fix. They're just hard to identify without looking at your actual data. You need to sit down, map your flows, analyze what's working, and see the gaps. But most teams don't do this because it's time consuming and it's not a "quick fix". That's exactly what the Commerce Roundtable Retention Roadshow is for. You spend 6 hours with your data and operators who've done this 100+ times. You map where the leaks are. You build the fix. You leave with a plan. Not just theory or inspiration. A real plan you execute Monday. We're coming to a city near you. NYC June 5 | Miami June 8 | LA June 10 | Austin June 12 Get a seat: https://lnkd.in/dpxAUX28
Trying to out-advertise a bad retention rate is a fast way to go broke. Fix the leaky bucket first.
Jimmy, the brands that bring real data instead of vibes are the ones that actually fix retention 📊
See you in NY and Miami!
The fix is usually less complicated than the avoidance.
The paralysis of knowing retention needs work but not knowing where to start is more common than most brands admit and having someone who has seen the same patterns across hundreds of accounts look at your actual data almost always surfaces the answer faster than any internal audit could.
We'd love to have you there. The goal is simple: roll up our sleeves, look at real data, and leave with a clear plan of attack. Bring your questions, bring your data, and we'll help you find the answer.
This is the difference between guessing and growing. Most teams know retention is leaking, they just don’t know where.
Small leaks sink ships quietly. Retention isn't a mystery once you stop guessing and start mapping what's actually happening in the flows. Same reason I track search term reports weekly, not monthly.
Retention improves when teams stop guessing and start diagnosing real data instead of chasing random optimizations.
Oh no, looking at your actual data is so hard though Jimmy 😄