AI Supports Mental Health Between Therapy Sessions

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AI in mental health has the potential to support care between sessions. We’re starting to see that play out at Grow. Our AI coach gives people a space to reflect, work through challenges, and process emotions between sessions, sometimes before they’re ready to say things out loud. It’s designed to complement therapy, with clinicians still at the center, and includes safeguards that can alert providers to potential safety concerns. With more than 800,000 messages exchanged so far, we’re beginning to see what more continuous support can look like in practice. The Financial Times covers the shift: https://shorturl.at/w0zbH

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Grow Therapy, I’m sharing this publicly because I need someone to understand the position I was put in today. I had a psychiatry appointment booked for over a month. I was counting on it because I’ve been struggling after stopping several medications, including my anxiety medication, and my anxiety/OCD symptoms have started affecting my ability to function at work. Then yesterday, the day before the appointment, it was canceled. That left me scrambling — calling my PCP, being referred elsewhere, getting transferred around like a human hot potato, trying to figure out where to go while already anxious and overwhelmed. I’m not crazy for reacting strongly. I was counting on that appointment, and it was canceled at the exact moment I needed help. I see a counselor through Grow Therapy and have had a very good experience with him, which is why I trusted the platform enough to try psychiatry there too. But this experience has been extremely disappointing and had a real impact on me. Mental health care access matters. Continuity of care matters. Clear communication matters. When someone is trying to get help, they should not be left feeling stranded.

Wow!! Congratulations to Grow Therapy!

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❗❗❗ I need help Your ai chatbot on webpage is not helpful I'm having login difficulties and need to access my account badly I've been a client for a few months now and was loving everything Grow Therapy so far until right before my last session... I was unable to login due to some error with the captcha Fortunately I was still able to access my appointment that day But now I'm trying to login and view my appointment notes from that session and the previous one too and I can't login Something is going on with the captcha!!! Please 🙏🏽 help!

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❗❗❗ I need help Your ai chatbot on webpage is not helpful I'm having login difficulties and need to access my account badly I've been a client for a few months now and was loving everything Grow Therapy so far until right before my last session... I was unable to login due to some error with the captcha Fortunately I was still able to access my appointment that day But now I'm trying to login and view my appointment notes from that session and the previous one too and I can't login Something is going on with the captcha!!! Please 🙏🏽 help!

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