A Marketing Manager messaged me: "My CEO keeps saying our marketing isn't working, but they can't tell me what they want it to achieve."
This is the B2B marketing gap in action.
There's a huge void between the board of directors and the marketing team, and the size of this gap causes a chain reaction of problems.
Leadership doesn't have a clear marketing vision, they know they need marketing to grow the business, but they can't articulate what that actually looks like or how to measure success.
So they don't allocate proper budget (most B2B companies should be spending 4-8% of revenue on marketing, but many spend far less).
Without clear vision or budget, marketers get stuck on the task wheel - assigned endless time-consuming tasks with no clear direction or end goal, just reacting to whatever request comes in.
Then when results don't materialise, leadership blames marketing for not being strategic enough.
And marketers feel like failures even though they were set up to struggle from the start.
This gap exists because most boards have never worked in marketing themselves.
They understand finance, operations, sales - but marketing feels fluffy and unmeasurable to them.
It's also an after thought.
The solution isn't just better marketing execution, it's about bridging that gap by helping leadership understand what marketing actually does and helping marketers communicate in language that boards understand.
When that gap closes in, everything changes - clear vision leads to proper budget and proper budget leads to focused strategy. Focused strategy leads to actual results.
Most marketing struggles aren't about the marketer's capability, they're about this gap that nobody's addressing.
Does this gap exist in your company between leadership and marketing?
I've put together a free training on how to get more strategic in your role.👇
Love this "marketers should take a “zero-budget” approach, carefully assess their current resources, and prioritize what needs to be done to achieve the business goals." Marketers are accountable for showing the value they bring to the business and it's important to ensure we're constantly analyzing how we can do things more efficiently to continue driving success.