From the course: Windows 11 for IT Support: Advanced Troubleshooting

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Troubleshooting internet connectivity

Troubleshooting internet connectivity - Windows Tutorial

From the course: Windows 11 for IT Support: Advanced Troubleshooting

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Troubleshooting internet connectivity

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- [Instructor] If you're having trouble accessing the internet from a Windows 11 machine, then the very first thing that I would recommend doing is verifying the machine's IP address configuration. So I'm going to begin by Right Clicking on the start button. I'll go to run, and then I'll type CMD and press Enter. And this opens up a Windows command prompt window. I'm going to type ipconfig Space /all and press Enter. And so here you can see the machine's IP address configuration. Now there are a few different things that you need to look for here. First, you want to make sure that the machine has indeed been assigned an IP address, which you can see the machine's IP address right here. And some computers do have multiple IP addresses. So check out which IP address is listed as preferred if that's the case. Another thing that I recommend checking for is the presence of a default gateway. Typically, the default gateway address…

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