From the course: Windows 11 for IT Support: Advanced Troubleshooting

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Analyzing a memory dump

Analyzing a memory dump

- [Instructor] When a blue screen error occurs in Windows 11, windows will typically create a memory dump file, and then restart the system. You can use this memory dump file to analyze the system's memory at the time of the crash to determine what it was that happened that caused the blue screen error to occur. The problem, however, is that Windows doesn't contain any sort of built-in tool that you can use to examine a memory dump file. So what do you do? Well, even though Windows doesn't contain a memory dump file analysis tool, there are any number of different free tools that you can download from the internet. So one tool that I like to use is called BlueScreenView, and it is a free tool that you can go and download yourself. I've already downloaded the tool on this machine and installed it, so let's take a look at what this tool looks like. I'm going to go ahead and open it up. And here you can see what…

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