From the course: UX DesignOps: Managing Stakeholders
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Design thinking and your stakeholders
From the course: UX DesignOps: Managing Stakeholders
Design thinking and your stakeholders
- [Instructor] Design thinking is often misunderstood. Despite hearing about the four Ds or other stages of design thinking, that doesn't mean your stakeholders don't think it's a workshop. I was at IBM Watson Health, so I've been asked if you come up with the UI by doing a workshop way too many times. Since this chapter is about stakeholder deliverables, I'll focus on both design thinking and it as a deliverable. Whether your team focuses on the double diamond or the goals for the stakeholder deliverables is always about the outcomes, not the process or the outputs. I'm a huge fan, thanks to a fellow designer and my mentor, Jason Whitney, of design plans. They are part of the design thinking process. And for this instance, we'll use yet another example of one. Research, analyze, prototype, design, and deliver. It doesn't matter what you choose, just make sure the UX team agrees with the approach. When we do an empathy…
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