Using Data to Create a Better Customer Experience
With Madecraft and Samuel Cummings
Liked by 56 users
Duration: 43m
Skill level: General
Released: 7/15/2024
Course details
Samuel Cummings, a seasoned expert in data and customer service, explores how to use data to elevate customer interactions. This course helps you identify, collect, and utilize customer data effectively. Samuel teaches you how to analyze and apply data findings to your customer service needs. After this course, you'll be ready to empower your customer success with actionable, data-driven strategies.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructors
Learner reviews
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Joanne S.
Joanne S.
Client Success & Customer Experience Specialist | Expert in CRM & Data-Driven Strategies | Driving Retention & Revenue Growth Through Personalized…
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Contents
What’s included
- Practice while you learn 1 exercise file
- Learn on the go Access on tablet and phone
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