From the course: Using AI to Improve Human Resources Practices

Integrating remote employees with AI

From the course: Using AI to Improve Human Resources Practices

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Integrating remote employees with AI

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- Employers across the globe have been faced with the challenge of integrating and engaging remote employees. When the world and the workplace have gone so high tech, we need to find opportunities that allow us to go high touch and integrate remote employees into our culture and engage them in their work. Okay, a new subject, a new chat. Here's my query. Integrating and engaging remote employees has been a significant challenge for us ever since the pandemic. Show me how AI can help us to connect better with these employees to help improve their productivity, engagement, and retention. And we'll let it do its magic. And remember what it's doing, since its generative AI, it is going through the history of the internet and all these amazing papers put out by everybody from Harvard Business Review and Forbes and Inc. Magazine, all these things, it's looking at that and it's summarizing all of that when it's doing this for you. There's no way you could possibly do that yourself. So, it talks about AI-driven communication tools. The Gen Z and young employees and remote employees are very open to using new technology and they want to use technology. We need to personalize the employee engagement. So, especially chat bots can help do a great job of personalizing employee engagement. We want to be able to monitor the different work patterns that can go literally into your Teams or Slack or Asana, and look at how people are actually doing things, and it can see how well they're collaborating. We can see if there may be some wellbeing and support that needs to go on, especially with younger generations. The number one benefit they want is mental health support. It's a big deal. Can help us learn a little bit about retention and engagement analytics. We've already seen how it can help with onboarding and training, and as always, as it says, there's more solutions available and it can be tailored to your needs. The more you put in, the more you get out. So if you can give some specific challenges about having remote employees, like, "Hey, they only want to come to the office one day a week," or, "They're in a different state, they're separated from our culture." Whatever it is, the more you input, the better responses you get out. Oftentimes AI responses like this one are a well-structured starting point to further conversations. If we had endless time in this program, I could show you endless iterations that you could play with. The point is, don't satisfy yourself with a first response. Constantly look at it from different angles. I'll share a quick story with you from my days as a trial lawyer. A senior lawyer was helping me to learn how to ask questions on cross-examination. He said, "Think of it as a die. Ask the question one way, and then turn the die and ask it another way. And so on." Think of that metaphor when you are using AI.

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