From the course: Tips for Writing Business Emails

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Avoid BCC mistakes

Avoid BCC mistakes

From the course: Tips for Writing Business Emails

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Avoid BCC mistakes

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- Picture this, your team receives an email from your manager, Serena, reminding several of your teammates that they're behind on their monthly reports. The tone on her email is friendly. Both teammates write back explaining their situations. One is waiting for a client contract. The other is traveling. The situation seems straightforward and reasonable, no big deal. But then Serena's boss, the vice president of the company, responds to the same email thread. Suddenly it's clear that Serena blind copied her boss on the message. Your teammates feel betrayed, and you're also wondering why she sent this note behind your backs. Using the BCC feature on emails can be dangerous. Now everyone on your team is questioning Serena's motives. Why did she privately copy her boss? Does the boss know there were legitimate reasons for your two teammates to be running late? As you can see, blind copied emails raise questions you…

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