From the course: Time Management for Customer Service Professionals
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What does priority mean?
From the course: Time Management for Customer Service Professionals
What does priority mean?
- Effective time management is often associated with the skill of prioritizing tasks, a fundamental aspect of productivity that allows you to allocate your time wisely. To understand how to prioritize your tasks and work, we need to clarify something first, what is a priority? You've probably said or heard others say, "This is a priority," what does it really mean? When something is a priority, it could mean two different things. One, it's urgent because there is a deadline for it. The closer the deadline is, the more urgent the task becomes. Urgent tasks demand your immediate attention because the consequences of not dealing with them are immediate. Or two, could mean it's important to you, to your department, or to your company. This indicates that it's something that will help you achieve an objective, a goal, or even the company's vision. It's something that you want to dedicate time to because it will help you achieve what you want. Let me give you an example, if I say my career…
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