From the course: The New AI Tech Stack: AI Literacy for Tech Leaders

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Fine-tuning and chatbots

Fine-tuning and chatbots

- Now, you've got your LLM. The next step is making it even smarter. Since LLMs are fluent in English, they can talk to you about general topics, but they don't have much specialized knowledge and they don't know your company style of communicating with clients. So let's take the basic LLM and teach it additional stuff like your price list and email styles, and then share it with your clients in the form of a chatbot that answers questions. Or let's make a substitute for a health advisor such as an AI dietician who could answer questions about what we should eat. Fine-tuning an LLM is significantly cheaper than building a full LLM from scratch, and it requires much less data. You take the data specific to your company and you fine-tune one of the available LLMs to your specific needs. There are many fine-tuned systems that were trained for a very specific task like Google's medically-specific Med-PaLM 2 or J.P. Morgan's Investment Chatbots that specialize in giving financial advice…

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