From the course: The Future of Workplace Learning
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L&D measurement in the future
From the course: The Future of Workplace Learning
L&D measurement in the future
- L&D leaders want to demonstrate the impact of their work, but it can be tricky. Did that fantastic course on snowblowers really make sales go up 350% or was there just a big blizzard? Tests are one metric to show learning transfer. Multiple choice might still be viable, but with ChatGPT and other AI, essays, as we currently use them, are irrelevant. Besides, just because someone can show they know something doesn't mean that they're going to do it back on the job. The truth is, often L&D relies on securing an annual budget, and CFOs want to know the return on the investment, so it's both tricky and vital to get it right. Likewise, if we know what learning experiences have an impact, it can influence future strategic decisions. The way we measure learning is rapidly changing. One of the biggest leaps will be the ability to correlate learning against real-time performance metrics. New technologies have the ability to evaluate…
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