From the course: The AI Maturity Matrix: Five Steps to Becoming an AI-First Company
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The cost of getting AI maturity wrong
From the course: The AI Maturity Matrix: Five Steps to Becoming an AI-First Company
The cost of getting AI maturity wrong
Chris, there's a lot of investment dollars being poured into AI right now. I remember being in the room with the executives and you a few weeks ago when this topic very quickly came to the top of the agenda. What is the risk of getting it wrong? A lot of bad can happen, obviously. You have models that still hallucinate. You have employees that don't know how to use these tools properly. We have seen really bad outcomes. a few months ago, you had a very bad outcome with a company in Hong Kong, where an employee wired $24 million out of the company because they thought they were talking to the CEO. And I think also because when we think of governance, we always think, how is AI being used internally? But increasingly, a big part of governance is the reality that you have synthetic media, you have deep fakes, and how do you prepare your people to be resilient against AI that's being used against you. Yeah. I think the majority of people, I genuinely believe that the majority of people…
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