Surviving Burnout in Customer Service Preview

Surviving Burnout in Customer Service

With Madecraft and Michael Dixon Liked by 540 users
Duration: 33m Skill level: General Released: 10/24/2024

Course details

Being able to manage feelings of burnout is vital for the well-being of customer service employees and the overall quality of service provided to customers. In this course, seasoned customer service and customer experience expert Michael Dixon guides you through strategies you can implement to build your resilience to burnout in your customer service role. Upon completing this course, you'll be equipped with skills you need to assess, mitigate, and manage burnout-related challenges effectively.

This course was created by Madecraft. We are pleased to host this training in our library.

Company logo for Madecraft; the letter M configured as part of a printing press

Skills you’ll gain

Earn a sharable certificate

Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.

Sample certificate

Certificate of Completion

  • Showcase on your LinkedIn profile under “Licenses and Certificate” section

  • Download or print out as PDF to share with others

  • Share as image online to demonstrate your skill

Meet the instructors

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Contents

What’s included

  • Practice while you learn 1 exercise file
  • Learn on the go Access on tablet and phone

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