From the course: Smarter Thinking and Better Living in an AI World: A Conversation with Daniel Pink

How can we best use AI for healthy feedback and advice?

From the course: Smarter Thinking and Better Living in an AI World: A Conversation with Daniel Pink

Start my 1-month free trial

How can we best use AI for healthy feedback and advice?

“

- Could you go over what you say about giving feedback and then asking for advice in the course? And then perhaps also, how do you see AI-driven feedback, either complimenting or challenging our ability to develop that growth mindset? - The principles here are very straightforward in giving feedback to others, make it actionable. That's the most important thing that comes out in all the research. And so let's say that I was going to send you in two paragraph email that I'm giving you feedback on. I could say to AI, you are an expert feedback giver. You know that the best feedback is actionable. Please read these two paragraphs of feedback I've drafted for Ashley and give me some suggestions on how to make it more actionable. Okay, I think that's a very good way to use AI for that. On asking for feedback. Don't ask for feedback. Ask for advice. Let's say, I had a slide deck for a presentation. I could say, "You know, you are an expert presentation coach. Please look over this slide deck that I have assembled and give me some advice on how to improve it." But I think that's a better prompt for AI than asking for feedback in the same way that it's a better prompt for human beings than asking for feedback. - Yeah. And, you know, going even further, if you are really seeking advice that is difficult to ask for or, you know, that has any sort of controversy around it, there is no emotion with AI. So you can use that. - That's a great point. That's a great point. One of its advantages is that it could be less kind. So let's take writing as an example. Here is a column that I've written about topic X, Y, or Z. Please read it and tell me the five criticisms that a harsh critic would level against this piece. Tell me three arguments in here that are weak and that people could take on and tell me two claims that a mean-spirited person might say are dubious, you know, and so you can really say, try to take this down. I think that's a healthy exercise. You know, one of the things that groups do is they often will have a for various things. They'll often have a red team that will spot weaknesses, spot flaws, try to take something down. And so you can use AI as your, you know, own private red team.

Contents