From the course: Site Reliability Engineering Essential Training
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Service-level objectives (SLO)
From the course: Site Reliability Engineering Essential Training
Service-level objectives (SLO)
Service Level Objectives. SLOs are a key component of SRE. So let's define what an SLO is. Service Level Objective, also known as SLO, is a specific goal that outlines the desired reliability of a system. It is a target that SRE strives to meet or exceed to ensure a system's performance aligns with user expectations. I know that's a long definition, but it covers many important aspects of what reliability is in general. The keyword here is a specific goal. You need to have a target. Service Level Objective needs to be associated with a number target. And the other keyword here is user expectation. You simply do not want to have an SLO for having SLO's sake. It needs to align with what user expects. So let's look into the details. Service Level Objective. I already mentioned it's a foundational attribute of SRE. Along with observability, SLO is another key part that will make SRE successful. If you were to learn one terminology and what it means in SRE world, it's got to be SLO. I have…
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