From the course: Salesforce Sales Foundations Cert Prep

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Closing

Closing - Salesforce Tutorial

From the course: Salesforce Sales Foundations Cert Prep

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Closing

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- [Instructor] All right, this next section is going to be closing, just closing the deal and getting it moved into the post-sales onboarding or post-sale handling section. So, closing could be closed won or lost. It's really unfortunate if it's closed lost. You may have closed lost a deal already before. Maybe you've hit the negotiation stage or the proposal stage. But in the closing stage, you really should be finalizing all the details of the deal, and maybe you've already done this in the negotiation stage. You could also include SOWs or statement of work or work orders, depending on the product being sold to get ready for that post sales journey. Typically, you're going to be sending it off, either if they are buying this in person, then you will purchase this through signing a contract about the thing being sold. Or if you're doing this online, maybe you send over a DocuSign with an itemized list of what is…

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