From the course: Salesforce for Admins

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Managing accounts and contacts

Managing accounts and contacts - Salesforce Tutorial

From the course: Salesforce for Admins

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Managing accounts and contacts

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- [Instructor] Account and contact objects allow your teams to track existing relationships with your organization, which makes them the most important objects to be mindful of as an administrator. An account refers to all the information related to a company or one-person company. This may include things, like their address, their industry, website, and more. There are two types of accounts: business and person accounts. Business accounts store information about the companies your org does business with. Person accounts are not enabled by default but account for one person companies like home healthcare or lawn care services. Be mindful that once person accounts are enabled, you cannot disable them again. When querying reports, it may require pulling fields from both the account and contact objects. Can cause friction in resolving bug issues and updates. And make it more difficult to leverage certain AppExchange…

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