From the course: Salesforce Certified Platform Foundations Cert Prep

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Sales cloud

Sales cloud - Salesforce Tutorial

From the course: Salesforce Certified Platform Foundations Cert Prep

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Sales cloud

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So now we're gonna jump into Sales Cloud. If you are at all familiar with Salesforce, you have probably heard of Sales Cloud. Now, Salesforce has started to change a lot of the titles of their different clouds, especially in their marketing, such as AgentForce Sales Cloud, or just amending it to be more closely aligned with the AgentForce, which is a new thing that they're pushing. But Sales Cloud is pretty much the general title for it. That's what most people think of when they're thinking about this particular group of features. So, sales cloud is all about selling. And I'm sure that definitely makes sense to you. You might be thinking, well, like, duh, that's literally in the name. But that doesn't discount that there are a lot of really awesome features that can be found within sales cloud. The typical objects or groups of data that you're going to find are going to be leads, opportunities, accounts, contacts within this sales cloud. Now some of these also go to other clouds as…

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