From the course: Salesforce Certified Agentforce Specialist Cert Prep

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Define settings

Define settings

So this next section is going to be all about the defined settings. This is just a subcategory when you're in the agent builder. And it's right after you choose your topics and then you are configuring that. This might sound like a weird section and a weird title, but when we get into it in the following lectures for the demos, then it'll make a lot more sense. So within the settings, you will see a few different things. You will see the description. So this is going to be just a basic description of the agent. And typically this is going to help with other admin users within it. It's not necessarily for the agent to draw from. Then you'll have the role. So the role is going to be like the job description of your agent. And that's how a lot of the time it's classified. So you're going to weigh out the job functions and responsibilities of how you want your agent to act and what it's supposed to do. Next is going to be company. So the company is going to be a description of what your…

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