From the course: Sales Skills for Non-Sales Professionals
Join today to access over 25,300 courses taught by industry experts.
How to overcome sales objections with trust
From the course: Sales Skills for Non-Sales Professionals
How to overcome sales objections with trust
- Now at this stage in your process, you've already presented your recommendations to the prospect, and you've talked through elements like pricing, execution, and the delivery. And now an objection might be presented to you. Now let me share with you upfront that it's not uncommon for people to feel nervous when receiving objections. When a prospect objects to your offer, sometimes we might defer or say things like, "Oh, it's okay if you think we're expensive. Well, if you change your mind or if you have any more questions, you know, I'm here to help you." And then they kind of metaphorically run away. We need to understand that there are important elements to how we actually conduct these conversations so we continue that trust building. Your prospect has come to you in the first place, as they have a problem that needs solving. So allowing them to object and helping them to solve this objection is helping them…
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.