From the course: Sales: Handling Objections

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Sales objection five: No thanks or I'll get back to you

Sales objection five: No thanks or I'll get back to you

From the course: Sales: Handling Objections

Sales objection five: No thanks or I'll get back to you

- Pete Cooper is the purchasing manager for the largest manufacturing company in the region. You're really confident that if you can meet with him, you'll generate solid interest for your products. Finally your tenacity pays off, and you secure an appointment. You prepare a strong presentation. You make your pitch, believing you've covered all of the key points. And you feel really good. Pete then takes a deep breath, looks up from his notes and says one of the following two comments, "No thanks," or he says, "I'll get back to you." It's the stoic face that all of us in sales have seen before. And it can really take away all of your energy in just seconds. You're stunned, and the expression of disappointment on your face is very apparent. But Pete Cooper's unemotional face remains unchanged. These two responses are actually very common during the prospecting stage of the sales process. But in the presentation stage…

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