From the course: Sales Fundamentals for Entrepreneurs
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Building and nurturing client relationships
From the course: Sales Fundamentals for Entrepreneurs
Building and nurturing client relationships
- Welcome to Module 4 of Sales Fundamentals for Entrepreneurs. This module is all about the art of building and nurturing client relationships. As entrepreneurs, we know that our relationships with clients are not just transactional. They are the pillars upon which the longevity and success of our businesses rest. Think about the last time you had a remarkable service experience as a customer. What made it stand out? Chances are it involved a business that took the time to understand and value your needs. That's exactly what we aim to achieve in our own entrepreneurial ventures. Building strong client relationships is about creating an environment of trust and mutual respect. It's about seeing your clients not just as sales figures, but as partners in your journey. Strong client relationships can lead to a host of benefits for your business. They often translate into repeat business, valuable referrals, and can even provide you with critical insights into how your product or service…
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Contents
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Introduction1m 22s
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(Locked)
Entrepreneurs guide to finding your ideal customer profile (ICP)2m 8s
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(Locked)
Developing a holistic value proposition2m 8s
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(Locked)
Mastering active listening for entrepreneurial success2m 52s
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(Locked)
Building and nurturing client relationships2m 48s
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(Locked)
Building credibility through social media in sales2m 10s
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(Locked)
Effective sales communication for entrepreneurs1m 47s
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(Locked)
Handling objections and rejections in sales2m 6s
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(Locked)
Mastering the organic close with confidence2m 29s
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