Putting ITIL® into Practice: Setting Up a New ITIL® Service
With Mark Grey
Liked by 41 users
Duration: 1h 25m
Skill level: Intermediate
Released: 4/30/2025
Course details
Setting up a new ITIL service may seem overwhelming. There are so many variables to consider that makes each service unique, so how do you ensure you increase your chances of getting it right the first time? This course with instructor Mark Grey gives you the key activities, guidance, and information you will need to ensure you create a minimum viable service. Mark covers the importance of stakeholders and business requirements, documentation, and workshops that can help you overcome the challenges of ambiguity in a workplace to refine business needs.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
Contents
What’s included
- Practice while you learn 1 exercise file
- Test your knowledge 6 quizzes
- Learn on the go Access on tablet and phone
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