From the course: Putting ITIL® into Practice: Change Enablement

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Where and when to use a change implementation

Where and when to use a change implementation

From the course: Putting ITIL® into Practice: Change Enablement

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Where and when to use a change implementation

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- [Narrator] When rolling out upgrades to mission-critical services, a rigorous change implementation approach ensures a smooth transition and minimizes downtime. For example, upgrading your network infrastructure requires thorough testing and precise integration to avoid disrupting services that employees and customers rely on. Downtime can cause financial loss or damage reputation, so planning and testing are essential. Always implement security patches with rigor. When deploying critical security updates, test them in a controlled environment first, to ensure there are no unintended impacts. Without rigorous testing, you risk creating new vulnerabilities or downtime, leaving systems exposed to cyber threats. A structured process is your first defense against these risks. When deploying a new enterprise software solution, a rigorous change implementation ensures it's integrated into existing systems without disruptions. You can avoid integration failures or user frustration by…

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