From the course: Putting ITIL® into Practice: Change Enablement
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What is change scheduling and why use it?
From the course: Putting ITIL® into Practice: Change Enablement
What is change scheduling and why use it?
- Here you see the definition of change scheduling. Think of it as a delicate balancing act between minimizing risk by scheduling changes to avoid disruption and getting stakeholders the changes they need quickly, so they can begin to realize value from them. You'll need to collaborate with technical and business teams and factor in peak activity times, dependencies and fallback options to find a schedule that works. Change scheduling helps you manage and implement changes with minimal disruption, ensuring that new initiatives or updates align with business needs and priorities. By planning when and how changes occur, you can balance the risk of downtime with the necessity of timely delivery. This enables stakeholders to begin accruing value from changes as quickly as possible while maintaining operational stability. The benefits include reduced service interruptions, better resource utilization and increased stakeholder satisfaction. By scheduling changes strategically, you also…
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