From the course: Putting ITIL® into Practice: Change Enablement

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Steps in a change implementation

Steps in a change implementation

From the course: Putting ITIL® into Practice: Change Enablement

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Steps in a change implementation

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- [Narrator] The steps in change implementation are define the change objectives, assess risks and impacts, develop a detailed plan, secure stakeholder buy-in, prepare the environment, conduct thorough testing, implement the change strategically, monitor and validate post implementation, gather feedback and address issues, and document and learn for the future. Every major change needs a clear purpose. What are you trying to achieve? Define measurable objectives, like improving system performance, enhancing security, or reducing costs. Without clear objectives, it's easy to lose focus, misallocate resources, or fail to get stakeholder buy-in. Ensure objectives align with business goals and provide a compelling reason for the change. Before moving forward. assess the risks and impacts of the change. What systems, teams, or workflows might be affected? Consider business continuity, user experience, and compliance requirements. Engage key stakeholders early to uncover hidden…

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