From the course: Putting ITIL® into Practice: Change Enablement
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Review it: Change proposal
From the course: Putting ITIL® into Practice: Change Enablement
Review it: Change proposal
- [Instructor] You've just gone through the change proposal process. How did it feel, structured, chaotic, or somewhere in between? Many teams struggle with aligning priorities or handling objections. Did you? What surprised you? Reflect and use the insight to refine your approach for next time. What did you find hardest? Some find defining the business case hardest. Others struggle with risk assessment or getting approvals. What did your team find most challenging? Identifying pain points helps you streamline future proposals. What felt easiest? Did that surprise you, or did you expect that? What worked well? Did your team communicate effectively? Were roles clear? What didn't work? Many teams trip up on gathering input too late or overlooking key risks. What went smoothly? What would you adjust for next time? Learn from this run to improve for next time. Did everyone participate? Were voices evenly heard, or did someone dominate? Sometimes key perspectives aren't brought to bear…
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