From the course: Project Management Foundations: Teams

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The Five Dysfunctions of a Team

The Five Dysfunctions of a Team

From the course: Project Management Foundations: Teams

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The Five Dysfunctions of a Team

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- Have you ever been part of a team that actually didn't work very well? Where people couldn't agree on decisions, and morale just seemed really low. It happens all the time, and these are called dysfunctional teams. Understanding what causes teams to be dysfunctional and what you can do to fix it, is a really useful skill for project managers, and that's what the Lencioni model is all about. Patrick Lencioni describes five problems or dysfunctions that keep teams from working together. The first one is an absence of trust. In order for a team to work together, people need to know that we mean what we say, and we don't have hidden agendas. Second is a fear of conflict. When people are afraid to raise concerns, then the team can end up making bad decisions. Third is a lack of commitment. If the team members aren't committed to getting the work done, then well the work doesn't get done. Fourth, avoidance of…

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