From the course: Project Management Foundations: Communication
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Cross-functional communication
From the course: Project Management Foundations: Communication
Cross-functional communication
If you work for a large organization, then you might run into the challenge of communicating in a cross-functional team. A cross-functional team is a group of employees from different functional areas working together to deliver a common product. Most organizations are still divided up into different functional areas. Some common functional areas are sales, finance, marketing, human resources, and technology. That means that you might have someone from sales, finance, and software development all working together on the same team. For more on how cross-functional teams work, check out Working on a Cross-functional Team in our library. The big challenge with cross-functional teams is that people underestimate the shared language and concepts that are part of each functional area. So it's probably second nature for salespeople to talk about quarterly sales goals and conversion rates, but this might not be familiar to software developers. The key way to overcome this challenge is to make…
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