From the course: Process Improvement Foundations

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Improving time business process reengineering

Improving time business process reengineering

From the course: Process Improvement Foundations

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Improving time business process reengineering

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- The first thing we want to look at when you want to streamline any process is, can we reduce the number of steps? And this is part of something called Business Process Reengineering, or BPR. Which really just consists of looking at the way we do things, ideally drawing the processes out as a flow diagram, and then asking the following four questions. Number one, can any steps be just deleted? You might be surprised at how many steps there are in your process, forms filled in, data put into computers, work allocated to people, quality checked by supervisors, etc, etc. Does the supervisor really have to check it? Can the manager type in their own data? Do we need to print out that order form? The second thing to do with BPR is to ask yourself, can any steps be automated by a computer? This is almost as good as getting rid of them. So it could be worth drawing out the whole process, and then asking the question from one…

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