From the course: Practical Tips for New Manager Effectiveness
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Handling difficult employee conversations
From the course: Practical Tips for New Manager Effectiveness
Handling difficult employee conversations
- Raise your hand if you're a fan of hard conversations. 2 If you didn't raise yours, you're not alone. 3 If we're honest, 4 many people don't like having difficult conversations. 5 It can feel uncomfortable, awkward, and even intimidating, 6 but the best breakthroughs 7 and outcomes come from those hard conversations. 8 So I'm going to help you break down 9 how to approach difficult conversations 10 without making your employees feel attacked or ashamed. 11 We'll also focus on being honest and direct in the process. 12 As you lead, I want you to remember this. 13 You employees want to make you happy. 14 They want to exceed expectations and continuously improve, 15 but they can't read your mind. 16 One of the most considerate 17 and respectful things you can do 18 as a manager is be honest about where they're excelling 19 and where they may be falling short. 20 I'm a fan of structure and roadmaps, 21 so I recommend that you…
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