Navigating Emotionally Charged Conversations at Work
With Emily Anhalt
Liked by 199 users
Duration: 49m
Skill level: Beginner + Intermediate
Released: 3/10/2026
Course details
Workplace conversations can bring up all kinds of emotions and unspoken dynamics between colleagues. This course is designed to help you master the psychological side of communication, so you can stay centered, present, and collaborative—even when tensions run high at work. Join clinical psychologist Dr. Emily Anhalt as she shows how to regulate your emotions, listen with empathy, and create psychological safety in your everyday professional conversations. Along the way, discover what to do when things get heated, how to repair and rebuild trust afterward, and how to turn conflict into deeper, lasting connection. Upon completing this course, you’ll be prepared to identify and address the emotional triggers and psychological dynamics that make workplace conversations feel high stakes.
This course includes AI-powered Role Play. Role Play allows you to practice what you’ve learned in interactive simulations of real-world conversations.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
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Rosing Velez
Rosing Velez
Resource Development Administrative Services Manager at United Way of Buffalo & Erie County
Contents
What’s included
- Learn on the go Access on tablet and phone
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