From the course: Microsoft Copilot Essentials Professional Certificate by Microsoft Press

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What Copilot is (and isn’t)

What Copilot is (and isn’t)

Welcome to Microsoft Copilot Essentials. This is your on-ramp, everything you need to use Copilot confidently across Microsoft 365 starting Monday morning. I've been helping people adopt Copilot across enterprises for a while now, and I'm going to cut through the hype and focus on what actually works. This course is about practical fluency, not AI theory. You're going to learn patterns that transfer across every M365 app. Let's start by building a mental model of what Copilot actually is, because unrealistic expectations lead to frustration and underuse. By the end of this section, you'll explain Copilot to colleagues in plain language. Let's nail down exactly what Copilot is before we talk about what it isn't. This mental model prevents the two biggest Copilot failures, overtrusting outputs and underusing capabilities. Copilot Generate summarizes and refines content from your prompt. Copilot is a large language model. You give it instructions in plain English, and it generates text…

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