From the course: Microsoft Copilot Essentials Professional Certificate by Microsoft Press

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Email triage, rewriting, summarization

Email triage, rewriting, summarization

In this lesson, you'll focus on Copilot for Communication, which means Outlook and Teams. This is where most people feel Copilot's impact first. e-mail overload and meeting fatigue are universal problems, and Copilot offers practical relief for both. By the end of this lesson, you'll have repeatable workflows for taming your inbox, running better meetings, and staying on top of busy chat channels. Your inbox is probably the first place you feel overwhelmed every morning. This learning objective teaches you how to use Copilot and Outlook to cut through that noise. Let's start with the two most impactful Copilot features in Outlook. Prioritization and Summarization together transform how you handle your inbox every morning. Copilot Prioritize reviews incoming emails and assigns high, medium, and low priority. This feature runs automatically as emails arrive. Copilot evaluates each message and tells you why it might be important. Maybe your manager is waiting for a response or a deadline…

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