From the course: Measure What Matters: Succeeding with Objectives and Key Results (OKRs)

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OKRs for government

OKRs for government

From the course: Measure What Matters: Succeeding with Objectives and Key Results (OKRs)

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OKRs for government

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- [Instructor] When I began working at the White House, it didn't take long to realize that government works differently than other organizations. There are so many voices, voters, elected officials. There are appointees and employees in the civil service. By design, leadership in a democracy is distributed broadly, that means there are many leaders to coordinate. In the United States, government consists of hundreds of departments and agencies, each with specific mandates and responsibilities. Each agency has three sets of leaders. That's right, three, elected officials, appointed officials, and career officials. Is it impossible for such a complex organization to effectively set and achieve goals? No, but to work really well together, all three groups must align. Because when government falls short on its promises, it leads to the perception that time and taxpayer dollars have been wasted. But when government functions well, its outcomes are easy to see. People land on the moon, the…

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