From the course: Managing Employee Performance Problems
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Using the science of goal-setting
From the course: Managing Employee Performance Problems
Using the science of goal-setting
"The trouble with not having a goal is that you can spend your life running up and down the field and never score." That's a great quote from author Bill Copeland. It's hard to believe that many managers don't use goals in performance management, because it naturally contains simple and powerful neuroscience. The very act of goal-setting, which typically includes writing them down, dramatically increases the likelihood of improving results and overall performance. Here's why. First, it creates ownership. A critical approach in coaching is that each team member feels and creates their own pressure to change. You don't have to make them change. you give them the tools and process for them to change themselves. Second, goal-setting nurtures internal motivation and authentic desire. Third, it sets the framework for accountability. Following up is expected, so it won't be a surprise. Fourth, it implies success. The very act of…
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