From the course: Learning Data Science: Understanding the Basics

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- Over the last 20 years, most organizations have focused on increasing their operational efficiency. They've worked hard to streamline their business processes. They wanted to be leaner and more flexible. They asked operation questions like how can we work fast and smarter. Data science is different. It doesn't focus on achievable objectives. It's exploratory and uses a scientific method. It's about gaining useful business knowledge. With data science you ask different types of questions. What do we know about our customer? How can we deliver a better product? What are we doing better than our competitors? What would happen if we left the market? These are all questions that require a higher level of organizational thinking. Most organizations aren't ready to ask these types of questions. They're filled with employees who are focused on giving answers and setting milestones. They haven't been rewarded for being skeptical or exploratory. Think about the last time you were in a…

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