From the course: Learning Data Analytics Part 2: Extending and Applying Core Knowledge

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Breaking down the ask

Breaking down the ask

- [Instructor] Soft skills are invaluable to an effective data analyst. Being an active listener and a critical thinker is not just important, but it's mandatory. You have to be able to break down what's being asked of you into workable requirements for you and the data. In every data request or ask, I have some universal questions that I know that I will go through. I'll confirm where the data is located. Is it a system or Excel spreadsheet? I'll ask if there's multiple places that this data exists, and I'll usually try to understand why that's the case. I'll try to determine the key terms and definitions that the business uses. For example, do you call them customers or clients? And I'll try to determine what format they need to receive the information. Do they need a spreadsheet, the visualization, a dashboard, or is it just a talking point? And who all do I need to include in the results? The other questions may vary by request, and they're meant to confirm my understanding and…

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