From the course: Lean Foundations: 5S
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Essence of 5S
- [Instructor] "When human behavior enters the equation, things go non-linear." That's a quote by Neil Degrass Tyson, the famous astrophysicist. How do human behaviors tie into 5S? Just in Time manufacturing, or JIT, is one of the pillars of Lean. JIT is a system designed to deliver the right quantity at the right time to a customer with no waste consistently. Hiroyuki Hirano, one of the main figures in developing JIT, understood that no matter how much tension is given to a process, humans are prone to making mistakes. So, in part, he helped establish 5S as a way to create behaviors in support of JIT. So what underlying behaviors are needed? First and foremost, safety is a foundational behavior that underpins 5S in any workplace. Everyone's commitment to safety ensures that the work environment is free from personal hazards and in healthcare, prevents patient accidents. The three S's, sort, set an order, and shine,…
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