From the course: Leadership Styles, Behaviors, and Approaches
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Change, uncertainty, and leadership foresight
From the course: Leadership Styles, Behaviors, and Approaches
Change, uncertainty, and leadership foresight
- Steve Jobs, the founder of Apple computers, once said that people who are crazy enough to think they can change the world are the ones who do. Now, he's not wrong, but the trouble is, these days it can feel like change is shaping us rather than the other way around. Issues like the economy, politics, AI, remote work, and the evaporating social contract between employers and employees can make leaders feel as if they are being tossed on the waves. In response, leaders today can use a few related practices to navigate shifting waters effectively. First, the area of crisis communication can teach leaders a lot about how to deal with unexpected change. Researchers Ulmer, Sellnow, and Seeger, for example, show how managing stakeholder relationships before, during, and after a crisis is one of the most effective ways to help organizations cope with unexpected changes. Leaders can establish a mutually beneficial network of relationships with their suppliers, vendors, partner organizations,…
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