From the course: IT Vendor Management Foundations

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Compliance management

Compliance management

From the course: IT Vendor Management Foundations

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Compliance management

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- Imagine your roof is leaking and you pay a company to fix it. They complete their work, and you find that the roof is still leaking after they're gone. When you investigate, you see that they didn't do what they said they'd do in their contract. To do a leak test to determine the leak source before starting work. A little more investigation uncovers that they installed the wrong materials incorrectly, and that their work was out of compliance with local building codes. Now you're in the awkward position of spending an enormous amount of time, energy, and money to make things right. Not fun. Similar headaches happen when you don't ensure compliance through IT vendor management. Vendors who fail to adhere to contractual compliance requirements force you to invest what often is an enormous amount of time and effort to rectify the situation. The compliance management discipline is the structured process of systematically ensuring contracts contain commitments around all applicable…

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