From the course: Introduction to IT Asset Management (ITAM)

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Implementing the ISO 9000 standard

Implementing the ISO 9000 standard

From the course: Introduction to IT Asset Management (ITAM)

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Implementing the ISO 9000 standard

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- [Instructor] ISO 9000 was first published back in 1987 by the ISO, International Organization for Standardization. It's comprised of about 160 or so countries, and they consistently update these models. Last one was done in 2015. Now, the goal of this is two-fold. Number one, it is to make sure that you haven't missed anything important as you go through your planning process to roll out a new teams room or a new conference room or to purchase new hardware. Maybe you're going to start buying some MacBooks now for your end users, or Chromebooks, or you're going to start giving the mobile devices or tablets. It's to make sure you've gone through and done your due diligence. And for companies that are involved in finance, legal, health, you will may require to be ISO 9000 certified. What is involved in that? Well, it's going through a series of steps and then getting certified. and that is step one, gap analysis. Doing your due diligence to make sure that you have really done all your…

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