From the course: Introduction to Business Analysis

Unlock this course with a free trial

Join today to access over 25,300 courses taught by industry experts.

Sample BA, example 2: Vendor package software

Sample BA, example 2: Vendor package software

From the course: Introduction to Business Analysis

Start my 1-month free trial Buy for my team

Sample BA, example 2: Vendor package software

“

- A business analyst is leading the evaluation and selection of a vendor software solution for the account's payable department of a manufacturing company. The current account's payable process is heavily manual. Late payments are disrupting business operations. Teams aren't receiving the necessary services and products to complete their work. Additionally, incorrect payments are being initiated and excessive time is being spent on low-value tasks. The organization aims to modernize its payment processes by selecting a vendor system that improves efficiency, speed, and accuracy. Crucially, the BA must consider not only the technology itself, but also the impact of this change on the people who perform the work. Let's look at the likely BA responsibilities in this example. First, interview and discuss the pain points with staff and leaders, and understand what an innovative future would look like and how they would measure it. Map out the high-level current state process and rules and…

Contents