From the course: Introduction to Business Analysis

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Collaboration with stakeholders

Collaboration with stakeholders

From the course: Introduction to Business Analysis

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Collaboration with stakeholders

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- So, when your favorite restaurant changes its menu, who's impacted? Customers, especially regulars who have their favorites. Servers who need to answer questions about the menu. Cooks who need to prepare the new food accurately. Managers manage quality and supplies, and suppliers need to meet the order expectations. Marketing needs to update their online and print materials. This list could go on even further. These are all stakeholders. In business analysis, we identify and collaborate with stakeholders. Part of our analysis is identifying all of the stakeholders impacted. Stakeholders are anyone impacted by the work efforts we work on as BAs. They're individuals or groups with an interest in the outcome. They can be internal or external to the organization. For many, this means customers, internal business users, business leaders, technical teams, vendor teams, regulatory bodies, and third parties. Identifying and managing stakeholders is critical to the success of our work. We do…

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