From the course: Incident Response Planning
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External information sharing
From the course: Incident Response Planning
External information sharing
- [Instructor] In this lesson, we're going to talk about external information sharing. Now, when it comes to conducting external information sharing, this is when you're sharing information with people who are outside of your organization, and that's why we call it external information sharing. For example, if you wanted to share the details of your incident with the media or with law enforcement, can you do it and should you do it? Well, that's what we're talking about when we talk about external information sharing. So let's start with the media. Your incident response policies and plans should detail how you're going to interact with the media and what type of information you can disclose to them. Most organizations find that the best approach is to identify a single point of contact to interact with the media directly, then all the information can go to that person and it provides a single, unified story that's being…
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