From the course: How to Manage Lean Six Sigma Projects: Part II

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Lean Six Sigma Control phase roadmap

Lean Six Sigma Control phase roadmap

From the course: How to Manage Lean Six Sigma Projects: Part II

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Lean Six Sigma Control phase roadmap

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- The main purpose of the control phase is to establish controls, so that improved performance levels are sustainable. It is important to take note that the control phase is the most critical phase in your DMAIC project. If it's not done right, all the improvement gains will evaporate after your project team disbands. And we certainly don't want that. The project team does not and should not plan to babysit the improved process, that is not practical. The control phase is all about enabling process owners and operators to control and regulate the process to ensure the improved performance level is sustained on an ongoing basis. Let's talk through each step in the roadmap for the control phase. The first step is to develop control plans for monitoring, controlling and regulating performance. As you recall, the control plan is a blueprint that tells process owners and operators when to leave the process alone and when to…

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